Inbound, Outbound and Blended environments including SMS text and interactive voice response (IVR). GlobalCom’s team of talented specialists optimize every customer call.
E-Mail
Our email solutions provide quick turn-around times combined with outstanding customer service.
Chat
Go beyond your web page presence, offer a live chat feature directly linked to our professional specialists trained to drive revenue and customer satisfaction.
Web-Help
Utilize our Oracle technology to reach out to consumers who have stopped by your site in real-time as they are looking to buy or for help, but opted out of the self service option These customers leave your business for a reason, let our specialists find out and convert those customers!