Lead Generation

The GlobalCom BPO Services management team has over 100 years of experience in the customer care and contact center business. We have helped hundreds of clients increase sales and save money while freeing up management resources to focus on the core business. We offer solutions that will help you increase sales, control capital expense, reduce hiring and training expense, increase efficiency and improve customer loyalty. We are able to custom-tailor our programs around your specific needs.

Why Choose Us

Control capital expense

Release capital that is tied up in your current contact centers for more profitable investment in other areas of the enterprise.

Increase Efficiency

In-house solutions create recurring expenses and distract from the company’s core mission. The right outsource partner will provide the benefits of economies of scale and provide the opportunity to leverage industry best practices that increase profitability.

Optimize Customer Care Metrics

No contact center can maintain perfect staffing levels 24/7. The right outsource partner will help you maintain optimal in-house staffing while outsourcing all overflow calls to skilled agents.

Focus on Your Core Business

Every business has limited resources. Outsourcing can give business leaders back the time to focus on what serves customers, generates income and grows the business.

Competitive Pricing

GlobalCom BPO provides very competitive pricing with the flexibility to choose between domestic and offshore services. We offer hourly, per connect minute, per transaction, and incentive-based pricing and we are happy to discuss hybrid pricing that fits your needs.